Privacy Policy

Registered Charity No: 1210498
Address: 36 Launceston Road, Perivale, Greenford, UB6 7EU
Website: https://help2survive.org.uk
Email: admin@help2survive.org.uk

Version 1.0 | Review: Annually

1. Introduction

Help2Survive is committed to protecting the privacy of donors, beneficiaries, volunteers, trustees, supporters and website users. We process personal data in accordance with the UK GDPR, the Data Protection Act 2018 and applicable UK charity guidance.

2. Information We Collect

We may collect names, contact details, donation records, Gift Aid declarations, volunteer information, event registrations, correspondence and website usage information.

3. How We Use Your Information

We use personal information to administer donations, claim Gift Aid, provide charitable services, recruit volunteers, organise events, respond to enquiries, comply with legal obligations and improve our services.

4. Legal Basis

Processing is based on consent, contractual necessity, legal obligations and legitimate interests where appropriate.

5. Sharing Information

We only share information with trusted service providers or regulators where necessary. We never sell personal information.

6. Data Security

We use secure systems, SSL encryption, password protection, restricted access, backups and other technical and organisational safeguards.

7. Data Retention

Records are kept only for as long as necessary. Financial records are generally retained for 7 years and Gift Aid records for 6 years.

8. Your Rights

You may request access, correction, deletion, restriction, portability or object to processing where applicable. Complaints can be made to the Information Commissioner's Office (ICO).

9. Contact

Help2Survive
36 Launceston Road, Perivale, Greenford UB6 7EU
Email: admin@help2survive.org.uk